About Us

Our mission is to inspire hope that contributes to health and well-being for a unique care experience. We strive to deliver quality of care and unparalleled hospitality to all our guests and team members.

• Our ‘guests’ include residents, providers and anyone that interacts with our team and facility.
• We are team players. Together, we set and achieve high goals and celebrate our successes.
• We take initiative to go above and beyond to delight our guests and fellow team members.
• We live the SERVICE Covenant with residents and guests:
• Smile ~ Empathy ~ Recognition ~ Voice ~ Integrity ~ Caring ~ Experience
• We listen to our guests and follow our communication etiquette. Two ears and one mouth- use them proportionally. 🙂
• We take pride in creating and maintaining a clean and attractive environment and demonstrate our professionalism in how we speak, act and dress.
• We are responsible to maintain safe work practices that protect our guests and each other from unnecessary harm.
• We view failures as opportunities to quickly learn and improve the quality of our service and operation.
• We aim to contribute to the long-term health and well-being of our residents.
• We promote ongoing training and development of our team members.

A Care Champion leads with a sense of purpose and models a facility’s Standards of Conduct and SERVICE Covenant.

Their daily interactions create memorable experiences with all those they serve. All staff can be nominated as a Care Champion.

CLICK HERE TO SUBMIT YOUR NOMINATION.

CLICK HERE TO MEET OUR CARE CHAMPIONS!