5on Google,Sep 30, 2017
Can there be such a thing as perfection? First, the price is beyond reasonable. At $150/nt, we had a large, comfortable room with caretaker checking in often. The staff is super helpful and kind. There was not a single person that we did not think was extraordinary. And it starts from the top. When I thanked James Vaughn, the head person, he gave all the credit to the workers. Of course I recognize that the caregiver is where the rubber meets the road, but it is clearly James' humility that sets the tone of cooperation and giving. The head person of marketing, Ryan, is another outstanding person . He does this because of all the right reasons -- assistance to the sick and the loved ones. When we checked in uncle who was dying, a normal place would have made us sign all the State documents before accepting him. But Ryan took the personal risk of letting us spend our last moments with him, and do the legal stuff only after my uncle passed away. On his days off, Ryan volunteers at other places. His heart is so big it fills the whole room. When I first flew into town from Colorado, my aunt had spent the past 10 days staying all day and night with my uncle, and she was totally exhausted. Yet she wanted someone close to be with him and to support her. There were no more beds, but the Center made a room available to me to spend the night. I cannot thank everybody enough for that and all the details they attended to. And you can bet you will never see this kind of flexibility and service in a large institution, where "rules" not "care" dominates the decision making process.